Frequently asked questions

SuiteGig's Mascot - Hummingbird

FAQs

Yup. Every SuiteGig plan is free for 14 days. Try it, fall in love, we know you'll love us.

If it seems too simple, that's because it is. Our pricing is based on users. So if you have 1 or 100 team members, you only pay for what you need. We also make adding and removing users crazy-simple.

Of course. All our plans can be paid monthly or annually. You even get a discount if you pay for the whole year.

SuiteGig's only requirement is a modern browser like the latest versions of Chrome, Safari, Firefox, or Internet Explorer. It works on Macs and PCs as well as modern smartphones.

Yes, your data is protected by our SOC-2 compliant servers and we will never share it with third-parties.

You can change your plan at any time by visiting your account settings. If you're downgrading you may be required to remove some users before making the shift.

You will be charged/credited the difference between the cost of your prior plan and your new plan as soon as the change is made. Any credit you receive will be applied to your next invoice.

Sometimes. If you're a 501C(3) Charitable organization or if there is a special circumstance, we will give discounts to SuiteGig.

Send an email to info@suitegig.com and we'll get you set up.

After your 14 day free trial, we'll ask you to fill in your billing information. That will be the start of your billing cycle, and you'll be billed on that day every month.

Yes, you can download a complete copy of your SuiteGig account at any time as an XML file. You can also export any list as a PDF, CSV, or HTML file.

We use SSL encryption and are Level 1 PCI compliant. So you can be sure that, with SuiteGig, your private data stays private.